The particularity of our company is that we aim for satisfaction and result. We seek excellence and we constantly readjust our aim in order to hit the target. We are, in fact, best known in the Far North for our team of competent nurses. Our northern clients know that if they hire one of our nurses, they can completely rely on them as they have been carefully selected and trained.
The selection process of people working on our team is the reason for our success. We choose only the best, whether it is for the office staff, health professionals, the nursing staff or instructors. We also ensure that their personality is pleasant and compatible with our objectives.
We have developed a very thorough hiring process for the nursing staff. We recruit above all a personality with the profile to work in a Nordic context and that possesses an analytical sense and a developed clinical judgment. Afterwards, we offer them the maximum in order to help them be professionally fulfilled and become outstanding nurses in the expanded role. We recruit the best potentials and we give them the best training.
Our force is also the support we provide to our nursing staff. We’re not just happy to fill the gap. When we place a nurse, we ensure they have the personality and professional capabilities required for the job. It is for this reason that we can offer a guarantee of satisfaction to health organizations: if a nurse does not have the required qualities for the job, we will replace them at no charge and we will even pay for the plane ticket of their replacement. This guarantee is reassuring for health organizations but even more so for the nurse who will never feel that they have been thrown into this position after being told : «You can do it, you have a bachelor’s degree and you master the physical examination...» We know there is more to it than that. This is why we know our nurses and we never put pressure on them. It would not be beneficial to them, nor to us or the health organizations and at the end of the day, it is the patient who would suffer from it.
Another of our objectives is following the norms and regulations. We always act fairly towards our nurses. We establish procedures according to our nurses’ recommendations. In fact, each year, we send a survey to our nurses and we then attempt to satisfy them as much as possible. Even though our nurses are employed on contract, we are flexible and understand common sense.
Our nurses benefit from a unique opportunity to constantly renew their skills while benefiting from our support and essential tools which allow them to demonstrate their ingenuity. To also satisfy health organizations and patients, we make sure that our professionnals´ quality progresses. We exceed the norms regarding continuing education and we perform systematic controls on the quality of care after each replacement in the Far North. These quality controls are available to the nurses and any nurse who received an excellent rating will be awarded Solupoints, because we believe that recognizing a job well done also helps personal and professional fulfillment.